Privacy Policy: 

-What we collect:
  • Contact and Identity Information: Your name, phone number, email address, mailing address, and date of birth.
  • Protected Health Information (PHI): Medical history, symptoms, physical therapy goals, insurance provider details, policy numbers, and digital intake forms
  • Communication Data: Any text message or email content you send us when using online chat or request forms.
-Information collected automatically
  • Log and Usage Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
  • Cookies and Tracking: We use standard website cookies to remember your preferences and keep the site running smoothly.
-How it is used:
  • Providing Physical Therapy Services: We use your health and contact data withinChiroTouch to create your medical chart, evaluate your physical therapy needs, and track your clinical progress.
  • Scheduling and Reminders: We use your phone number and email address to manage your appointments, send automated confirmations, and text or email reminders through our system.
  • Insurance and Billing: We use your personal and insurance details to verify your coverage, submit claims, and process billing for your treatments.
  • Customer Support: We use information from our general contact forms to respond to your questions, feedback, or requests for information.
  • Website Security and Improvement: We analyze automatically collected usage data to keep our website secure, prevent fraud, and ensure the site displays correctly on your device.
-Mobile information and opt in consent:
Mobile Communications & SMS Privacy Policy (CTIA Compliant)
If you opt-in to receive text messages from us, we use your mobile number strictly to send you appointment reminders, clinic updates, and direct communication regarding your care.
  • No Third-Party Sharing for Marketing: We do not share, sell, or rent your mobile phone numbers, opt-in consent data, or mobile information with third parties, affiliates, or partners for marketing or promotional purposes under any circumstances.
  • Opt-In Consent: Mobile information and opt-in consent for text messaging are kept entirely confidential and are only utilized by our practice to communicate with you.
  • How to Opt-Out: You can opt-out of text messaging at any time. To stop receiving text messages from us, simply reply STOP to any text message you receive from our clinic. You can also contact our office directly to request to be removed from our mobile message lists.